Privacy Policy

Effective Date: 18 October 2024

Webhosted.org ("we," "our," or "the Platform") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal information when you use our web hosting services.

1. Information We Collect

To provide our services, we collect and store the following personal information from our users:

• Email Address: Used for account registration, communication, and account recovery.
• Password: Required for account access and stored securely using encryption.
• Name: Used for account identification and communication.

We do not collect any unnecessary personal information beyond what is required to provide the service.

1.1 Payment Information

All payment transactions are processed by our trusted third-party payment processor, PayPal. We do not store or have access to your payment card details. Any payment information you provide is governed by PayPal’s privacy policy, which you can review on their website.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

• Account Creation and Management: To create, maintain, and manage your user account.
• Communication: To contact you regarding your account, service updates, or to respond to your inquiries.
• Service Delivery: To provide our web hosting and sub-domain services and to ensure proper functioning and security of the Platform.
• Platform Improvements: To enhance the user experience and make improvements to the Platform based on user feedback and usage data.

3. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data, including:

• Encryption: Your password is stored using encryption to prevent unauthorized access.
• Secure Data Transmission: All communication with the Platform is protected by SSL encryption.
• Access Controls: Access to personal information is restricted to authorized personnel only, and all data is stored securely.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing of Information

We do not sell, trade, or share your personal information with third parties, except as necessary to provide the services. Specifically, we may share your information with:

• Payment Processor (PayPal): For processing payments related to your donations or services.
• Service Providers: For platform maintenance, hosting, and technical support, if necessary.

We may also share your information if required by law, to protect our legal rights, or in response to a legal request from authorities.

5. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Information: We retain your account details (email, name, address) until your account is deleted or until it is no longer necessary to maintain the account (e.g., inactivity or account termination).
• Payment Records: We retain payment-related data as required by law for tax, compliance, and accounting purposes. However, we do not store any payment card details.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your account and personal data, though we may retain certain information as required by law.
• Objection: You may object to the processing of your personal information for certain purposes.

To exercise any of these rights, please contact us at [Your Contact Email]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Third-Party Payment Processor (PayPal)

As mentioned, all payments made on our Platform are processed through PayPal. We do not collect or store any financial information such as credit card numbers. PayPal’s privacy policy governs the handling of your payment information and can be reviewed on their website: PayPal Privacy Policy.

8. Cookies and Tracking Technologies

The Platform uses cookies and similar tracking technologies to improve user experience, analyze traffic, and manage user sessions. Cookies are small text files stored on your device when you visit our website.

8.1 Types of Cookies We Use

• Essential Cookies: Required for the operation of the website and allow you to use essential features, such as account login.
• Analytics Cookies: Help us understand how visitors use our website, allowing us to improve user experience.

You can manage or block cookies through your browser settings, but doing so may limit your ability to use certain features of the Platform.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify users of any material changes by posting the updated policy on our website and updating the effective date at the top of this page. Continued use of the Platform constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Email: webhosted_hub@proton.me

We are committed to resolving any issues related to your privacy in a timely and transparent manner.